Internal communications

I'm Susie Decker.

I build the strategies, systems, and campaigns that companies need to communicate change, culture, and transformation to their people.

Work across a Fortune 1 company and high-growth startups that has driven $8M in revenue, moved companies through major change, and given thousands of employees the context they need to do their best work.

At Thumbtack, I own internal communications strategy across people, culture, change, and technology initiatives, with more recent work in AI enablement. I care about building infrastructure that helps employees get the information they need to do their jobs well.

I'm based in San Francisco. I'm open to senior and lead Internal Comms roles at mission-driven companies.

Skills

  • Executive Communications & Ghostwriting
  • Change Management & Employee Engagement
  • AI Enablement, Education & Workflow Design
  • Visual Storytelling & Design Strategy
  • Manager Enablement & Leadership Messaging
  • Cross-Functional Stakeholder Partnership
  • Editorial Strategy & Channel Architecture
  • Culture Programs & ERG Leadership
  • Coaching & Communications Enablement
  • Measurement & Adoption Analytics